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  • Minnesota Department of Human Services (DHS)
    540 Cedar St, St. Paul, MN 55155
Service Info
Service:Electronic Benefit Transfer (EBT)
Agency: Minnesota Department of Human Services (DHS)
Location:540 Cedar St, St. Paul, MN, 55155 Map
Phone: (888) 997-2227

Service Description

An Electronic Benefit Transfer (EBT) card is the way people can get cash and food support benefits each month.

EBT is the payment method for the Supplemental Nutrition Assistance Program (SNAP). It is also a payment method option for all cash programs. SNAP recipients use an EBT card like a debit card to spend SNAP benefits to buy SNAP eligible food items. For EBT Cash recipients, EBT acts like a debit card at most automated teller machine (ATM) and point-of-sale devices. Clients can get their first EBT card at the local county office or by mail. All replacement EBT cards are mailed.

eFunds EBT Client Customer Service Helpline offers assistance in 38 different languages. Also, Department of Human Services (DHS) provides written material in Spanish.

Call eFunds Client Customer Service at (888) 997-2227 to report cards that are lost, stolen or damaged, to obtain account balances, to obtain recent transaction histories or to change your Personal Identification Number (PIN).

Go to and click on the Cardholder Login to check the account balance, see a recent transaction history or change the PIN for the card.


Building Accessibility
  • Accessible main entrance (zero step approach)
  • Accessible public restroom
  • Designated disability parking
Languages other than English
  • Albanian
  • Amharic
  • Arabic
  • Bosnian
  • Burmese
  • Cambodian
  • Cantonese
  • Creole
  • Croatian
  • Farsi
  • French
  • Gujarati
  • Hindi
  • Hmong
  • Korean
  • Kurdish
  • Laomong
  • Laotian
  • Mandarin
  • Marshallese
  • Navajo
  • Nepali
  • Oromo
  • Portuguese
  • Punjabi
  • Romanian
  • Russian
  • Samoan
  • Somali
  • Spanish
  • Sudani
  • Swahili
  • Tagalog
  • Thai
  • Toishanese
  • Tongan
  • Turkish
  • Vietnamese


Minnesota residents who are determined income and asset eligible for certain cash or food assistance programs.

Application Instructions

Go to your county human services office card issuance area with proof of your identity.


There is no fee for this service. However there is a $2 charge for all replacement cards. EBT cards will only be replacement via the US Postal Service.

Business Hours

8:00am - 4:30pm, Monday - Friday

Area Served

State of Minnesota




Telephone types, numbers and hours

Main DHS number (651) 431 - 20008:00am - 4:30pm, Monday - Friday
Speech-to-Speech relay (877) 627 - 3848
TTY (800) 627 - 35298:00am - 4:30pm, Monday - Friday

Last Update


Statewide TTY Number

Dial 7-1-1 Learn More