Alzheimer's Association
Helpline
Alzheimer's Association - National Office
225 N Michigan Ave, Fl 17, Chicago, IL, 60601
(800) 272-3900
info@alz.org
https://www.alz.org/help-support/resources/helpline
Service Details
Description
Staff or volunteers answer questions or talk confidentially with callers. Program can provide information, a sympathetic listener, advice and/or referrals to other resources.
Additional Information
A 24/7 helpline serving people with memory loss, their caregivers, health care professionals and the public.
Staff of the helpline can help with:
* Understanding memory loss, dementia and Alzheimer's
* Medications and other treatment options
* General information about aging and brain health
* Skills to provide quality care and to find the best care from professionals
* Safety issues
* Recommendations for finding quality care providers
* Strategies to reduce caregiver stress
* Legal and financial documents for future care
* Referrals to local community programs and services
Features
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Area Served by County
- Aitkin County
- Anoka County
- Becker County
- Beltrami County
- Benton County
- Big Stone County
- Blue Earth County
- Brown County
- Carlton County
- Carver County
- Cass County
- Chippewa County
- Chisago County
- Clay County
- Clearwater County
- Cook County
- Cottonwood County
- Crow Wing County
- Dakota County
- Dodge County
- Douglas County
- Faribault County
- Fillmore County
- Freeborn County
- Goodhue County
- Grant County
- Hennepin County
- Houston County
- Hubbard County
- Isanti County
- Itasca County
- Jackson County
- Kanabec County
- Kandiyohi County
- Kittson County
- Koochiching County
- Lac qui Parle County
- Lake County
- Lake of the Woods County
- Le Sueur County
- Lincoln County
- Lyon County
- Mahnomen County
- Marshall County
- Martin County
- McLeod County
- Meeker County
- Mille Lacs County
- Morrison County
- Mower County
- Murray County
- Nicollet County
- Nobles County
- Norman County
- Olmsted County
- Otter Tail County
- Pennington County
- Pine County
- Pipestone County
- Polk County
- Pope County
- Ramsey County
- Red Lake County
- Redwood County
- Renville County
- Rice County
- Rock County
- Roseau County
- Scott County
- Sherburne County
- Sibley County
- St. Louis County
- Statewide
- Stearns County
- Steele County
- Stevens County
- Swift County
- Todd County
- Traverse County
- Wabasha County
- Wadena County
- Waseca County
- Washington County
- Watonwan County
- Wilkin County
- Winona County
- Wright County
- Yellow Medicine County
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Payment
- Free / no cost to everyone
Application Instructions
There are three ways to contact the helpline:
* Call (800) 272-3900
* Click on the "Live Chat" button on the website
* Submit an online form
Area Served
Nationwide
Websites
Phone Numbers
| Type | Number | Hours |
|---|---|---|
| Main - National Office | (312) 335-8700 | |
| Toll Free - Helpline | (800) 272-3900 |
Last Update
11/21/2024
Other Locations
This provider does not offer this service at other locations.
Other Services or resources
Taxonomy Terms Used: Clicking a taxonomy term from the list below launches a new search.
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RF-8380Talklines/Warmlines Definition
Programs that offer a telephone service that enables people who are troubled to talk confidentially about their personal problems with an empathetic listener. These programs are often staffed by volunteers who can offer referrals for ongoing treatment, if needed.
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TJ-3200.5000Medical Information Services Definition
Programs that provide information about specific health and health-related topics including diseases and conditions, birth control, alcohol and drug abuse, mental health, safety and other similar topics that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field.
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YD-3300Informal Caregivers Definition
Family members, friends, neighbors and others who assume responsibility for attending to the daily needs of individuals who are temporarily or permanently unable to care for themselves due to general frailty; illnesses, injuries or progressively debilitating conditions such as Alzheimer's disease or mental illness; or other incapacitating problems without compensation. Some, but not all, states have programs that help people pay for the caregiver of their choice, and in certain circumstances that can be a family member. Most of these programs have income and other eligibility requirements that the care recipient must meet, and strict rules often apply as to who can be paid for the caregiving. Benefits may also be available for veterans and their families through the Veteran's Administration.
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YF-3000.2380Dementia Definition
An acquired reduction in mental capacity that is characterized by impairment of memory, judgment and intellectual functioning which is often accompanied by behavioral disturbances.
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YF-3000.2380-050Alzheimer's Disease Definition
An age-related, non-reversible brain disorder that develops over a period of years. Initially, people experience memory loss and confusion, which may be mistaken for the kinds of memory changes that are sometimes associated with normal aging. The symptoms gradually lead to behavior and personality changes, a decline in cognitive abilities such as decision-making and language skills and problems recognizing family and friends; and ultimately to a severe loss of mental function. Alzheimer's disease is one of a group of disorders called dementias that are characterized by cognitive and behavioral problems. It is the most common cause of dementia among people age 65 and older.
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YF-3000.2380-450Lewy Body Dementia Definition
A slowly progressive brain disorder that shares characteristics with both Alzheimer's disease and Parkinson's disease. The central feature of the condition is progressive cognitive decline, combined with three additional defining features: pronounced "fluctuations" in alertness and attention such as frequent drowsiness, lethargy, lengthy periods of time spent staring into space, or disorganized speech; recurrent visual hallucinations; and parkinsonian motor symptoms such as rigidity and the loss of spontaneous movement. People may also suffer from depression. The symptoms are caused by the build-up of Lewy bodies (accumulated deposits of alpha-synuclein protein) inside the nuclei of neurons in areas of the brain that control particular aspects of memory and motor control. There is no cure or definitive treatment for Lewy body dementia.
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YJ-6830.0440Families/Friends of People With Alzheimer's Disease and Other Dementias Definition
The parents, children, spouses, partners, friends or other relatives or significant others of people who have Alzheimer's disease or a related dementia, whose own patterns of personal, social and familial coping have been significantly affected by concern about the individual.