Programs that provide information, guidance and assistance that supports the ability of family members and other informal caregivers to make decisions and solve problems relating to their caregiving role. The service helps the caregiver find practical solutions to concerns about the health and wellbeing of the care recipient; and may be provided via an advice line or an online chat service as well as in in-person settings.

Individuals who are age 50, 55, 60, 62 or 65 or older depending on the minimum age for qualifying as an older adult which varies by program.

Family members, friends, neighbors and others who assume responsibility for attending to the daily needs of individuals who are temporarily or permanently unable to care for themselves due to general frailty; illnesses, injuries or progressively debilitating conditions such as Alzheimer's disease or mental illness; or other incapacitating problems without compensation. Some, but not all, states have programs that help people pay for the caregiver of their choice, and in certain circumstances that can be a family member. Most of these programs have income and other eligibility requirements that the care recipient must meet, and strict rules often apply as to who can be paid for the caregiving. Benefits may also be available for veterans and their families through the Veteran's Administration.