Programs that intercede on behalf of individuals to help them establish eligibility for or obtain needed services when they have been denied benefits or services for which they are eligible, when they need assistance to communicate their needs to a service provider or to otherwise effectively represent themselves, or when they have a complaint about a service. Individual advocacy attempts to reach equitable settlements without resorting to litigation and seeks to meet individual needs without attempting to change social institutions.

Individuals who are generally between the ages of 18 and 25 depending on the ages that specific programs use for qualification.

Individuals and families who have no fixed, regular and adequate residence, who are residing temporarily with relatives or friends or who live on the street, in emergency or transitional shelters, in a hotel or motel paid for with a shelter voucher, in seriously substandard housing or in an abandoned building, place of business, car or other vehicle, or other public or private place that is not ordinarily used as a regular sleeping accommodation for people. Some people who are homeless have issues with substance abuse, chronic or severe mental illness, chronic unemployment or underemployment, or other problems that prevent them from obtaining housing.

Programs that provide information and/or services that deal with the topic of housing.