Consumer Financial Protection Bureau
1700 G St NW, Washington, DC, 20552-0004
Distance: 1110 Miles
Program that works on behalf of individuals and/or groups to make sure that they receive the benefits and services for which they are eligible
Created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace.
* Rooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law
* Enforcing laws that outlaw discrimination in consumer finance
* Taking consumer complaints
* Enhancing financial education
* Researching the consumer experience of using financial products
* Monitoring financial markets for new risks to consumers
* Information about student debt repayment
* Free online publications in English, Spanish and other languages
- Free / no cost to everyone
To submit a complaint about problems with the company handling your mortgage, credit card, bank account or service, car loan, consumer loan, or student loan: https://www.consumerfinance.gov/complaint
To learn about student debt repayment assistance, visit: https://www.consumerfinance.gov/paying-for-college/repay-student-debt
To download a free copy of the Consumer Action Handbook, visit: https://www.usa.gov/handbook
8:00am - 8:00pm, Monday - Friday (Eastern Time)
|Toll Free - Consumer Help Line||(855) 411-2372|
|Toll Free - Whistleblowers tip line||(855) 695-7974|
- Consumer Financial Protection Bureau - First St 1990 K St NW, Washington, DC, 20006-1103
Other Services or resources
This provider does not offer other services or resources at this location.
Taxonomy Terms Used: Clicking a taxonomy term from the list below launches a new search.
DD-1500.3500Finance Company Complaints Definition
Programs that accept and, where possible, attempt to resolve complaints regarding excessive charges, violations of truth in lending laws, deceptive advertising, unethical or improper conduct of personnel or other inappropriate business practices of finance companies, including payday lenders, that supply credit for the purchase of consumer goods and services and/or grant small loans directly to consumers, usually at a relatively high rate of interest.
DD-1500.6000Mortgage Company Complaints Definition
Programs that accept and, where possible, attempt to resolve complaints regarding excessive charges, violations of truth in lending or truth in real estate laws, deceptive advertising, unethical or improper conduct of personnel or other inappropriate business practices of mortgage companies.
DD-2100.2500Government Consumer Protection Agencies Definition
Consumer protection offices that are part of federal, state, county or city governments which receive, investigate and resolve through direct action or referral to law enforcement or regulatory agencies, consumer complaints that are a result of transactions in the marketplace. Most government consumer affairs offices also publish and disseminate a large selection of consumer education materials, initiate studies to improve standards of conduct for businesses and consumers, and analyze and recommend changes in consumer protection legislation.