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Consumer Financial Protection Bureau

Advocacy

1700 G St NW, Washington, DC, 20552-0004

Distance: 1110 Miles

(202) 435-7000

Website

https://www.consumerfinance.gov/about-us/the-bureau

Service Details

Description

Program that works on behalf of individuals and/or groups to make sure that they receive the benefits and services for which they are eligible


Additional Information

Created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace.


Activities include:
* Rooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law
* Enforcing laws that outlaw discrimination in consumer finance
* Taking consumer complaints
* Enhancing financial education
* Researching the consumer experience of using financial products
* Monitoring financial markets for new risks to consumers
* Information about student debt repayment
* Free online publications in English, Spanish and other languages


Features

  • Payment
    • Free / no cost to everyone 

Application Instructions

To submit a complaint about problems with the company handling your mortgage, credit card, bank account or service, car loan, consumer loan, or student loan: https://www.consumerfinance.gov/complaint


To learn about student debt repayment assistance, visit: https://www.consumerfinance.gov/paying-for-college/repay-student-debt


To download a free copy of the Consumer Action Handbook, visit: https://www.usa.gov/handbook


Business Hours

8:00am - 8:00pm, Monday - Friday (Eastern Time)


Area Served

Nationwide


Websites

Phone Numbers

Type Number Hours
Toll Free - Consumer Help Line (855) 411-2372
Toll Free - Whistleblowers tip line (855) 695-7974
TTY (855) 729-2372

Last Update

8/7/2019

Other Locations

Other Services or resources

This provider does not offer other services or resources at this location.

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