Skip to main content

Consumer Financial Protection Bureau

Advocacy

Consumer Financial Protection Bureau - First St

1990 K St NW, Washington, DC, 20006-1103

Distance: 253 Miles

(855) 411-2372

Website

https://www.consumerfinance.gov/about-us/the-bureau

Service Details

Description

Program that works on behalf of individuals and/or groups to make sure that they receive the benefits and services for which they are eligible


Additional Information

Created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace.


Activities include:
* Rooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law
* Enforcing laws that outlaw discrimination in consumer finance
* Taking consumer complaints
* Enhancing financial education
* Researching the consumer experience of using financial products
* Monitoring financial markets for new risks to consumers
* Information about student debt repayment
* Free online publications in English, Spanish and other languages


Application Instructions

To submit a complaint about problems with the company handling your mortgage, credit card, bank account or service, car loan, consumer loan, or student loan: https://www.consumerfinance.gov/complaint


To learn about student debt repayment assistance, visit: https://www.consumerfinance.gov/paying-for-college/repay-student-debt


To download a free copy of the Consumer Action Handbook, visit: https://www.usa.gov/handbook


Business Hours

8:00am - 8:00pm, Monday - Friday (Eastern Time)


Area Served

Nationwide


Websites

Phone Numbers

Type Number Hours
FAX (855) 237-2392
Toll Free - Consumer Help (855) 411-2372
Toll Free - Whistleblower tip line (855) 695-7974
TTY (855) 729-2372

Last Update

8/7/2019

Other Locations

Taxonomy Terms Used. Clicking a taxonomy term from the list below launches a new search.: Clicking a taxonomy term from the list below launches a new search.