Programs that offer therapeutic sessions that focus on the system of relationships and communication patterns among family members and which attempt to modify those relationships and patterns to achieve greater harmony. The therapist focuses on the family as a unit rather than concentrating on one of the members who is singled out as the person in need of treatment.

Programs that offer therapist-facilitated collective treatment sessions in which unrelated groups of individuals, couples or families discuss their attitudes, feelings and problems and, with input from other members of the group, attempt to achieve greater self and interpersonal understanding and adjustment and explore solutions to their problems.

Programs that offer personal therapeutic sessions in which the therapist works on a one-to-one basis with clients to help them resolve their mental, emotional or social problems.

Partial or complete hearing loss, generally in the severe to profound range, that is present at birth or occurs later in life. Functionally, individuals who are termed "deaf" are unable to hear well enough to rely on their hearing and use it as a means of processing information.

A mild to moderate hearing loss that may be congenital or occur in the prelingual period but is not of sufficient severity to preclude the development of some spoken language; or which is acquired later in life after speech has been developed. Functionally, individuals who are termed "hard of hearing" have some hearing, are able to use it for communication purposes, and feel reasonably comfortable doing so.