Hennepin County Human Services and Public Health Department
Information and Referral
Hennepin County Health and Human Services - Main Office
300 S 6th St, Government Center, Minneapolis, MN, 55487
(612) 348-4111
https://www.hennepin.us/residents#human-services
Service Details
Description
Initial Contact and Adult Access gives information and referrals to connect people to county and community resources.
Call Center staff do initial screening and intake for county-operated programs, including:
* Initial Contact and Adult Access Service Planning
* Adolescent Parent Unit
* Adult Behavioral Health - mental health and chemical dependency services
* Children's Mental Health and Children's Day Treatment
* Early Childhood Services
* Birth to Three screening and services
* Children's Mental Health Crisis Services
* Community Outreach for Psychiatric Emergencies (COPE)
* Homeless Access Unit
Features
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Area Served by County
- Hennepin County
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Specialization
- Family
Eligibility
None for general assessment and assistance. If needs are identified for ongoing services, specific program eligibility criteria will apply.
Some cases may be opened to a service planner for 90 days or less to arrange community services or assess eligibility for ongoing case management.
Application Instructions
Program Hours are 8:00am - 4:00pm, Monday - Friday
Area Served
Hennepin County
Websites
Phone Numbers
Type | Number | Hours |
---|---|---|
Main | (612) 348-4111 |
Last Update
11/5/2024
Other Locations
This provider does not offer this service at other locations.
Other Services or resources
- Adult Foster Care (AFC) and Community Residential Setting (CRS) Licensing
- Adult Protective Services (APS)
- Apply for Waiver Programs
- Case Management - Care Planning
- Case Management for Homeless Families
- Consumer Support Grant (CSG) Program
- County Programs for Families
- County Programs for Food Support
- County Programs for Health Care Financial Assistance
- County Programs for Income Assistance
- County Programs for People with Disabilities
- Domestic Violence Support Services
- Emergency Assistance
- Family Support Grant (FSG)
- Housing Stabilization Services (HSS)
- Housing Support
- Job Search Assistance
- Managed Health Care Team
- Mental Health Mobile Crisis Response Services
- MinnesotaCare
- MnCHOICES Assessment and Support Planning
- WIC - Supplemental Nutrition Program
- Youth Resources
Taxonomy Terms Used: Clicking a taxonomy term from the list below launches a new search.
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FT-1020Certificates/Forms Assistance Definition
Programs that help people obtain, complete and/or file official forms, certificates, documents, applications or other paperwork that is required to apply for benefits or services, initiate or respond to legal action or to officially handle or document the occurrence of a transaction; that help people acquire copies of official documents on file elsewhere; or that review legal documentation an individual has received to help explain its meaning.
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PH-2360.2400Family Support Centers/Outreach Definition
Programs that provide a wide variety of social services that are designed to support the healthy development of families, improve family interaction skills and help fragile families to resolve their problems at a pre-crisis stage before they become unmanageable. Services may be center-based or provided on an outreach basis to families who are initially reluctant to seek support and generally target the specific needs of a particular community. Included may be self-sufficiency programs which help families break the cycle of poverty by addressing the barriers to self-sufficiency; early child development and school success programs; programs which address the needs of teen parents; programs which target parents at risk for becoming abusive; programs for families with children who have special developmental needs and programs that focus on the maternal and child health care needs of first-time, expectant women whose babies are at high risk for low birth weight and infant mortality.
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RP-5000.1400Central Intake/Assessment for Mental Health Services Definition
Programs that coordinate access to outpatient mental health services and/or psychiatric hospitalization and residential treatment facilities in a community by evaluating the nature and severity of an individual's mental health problem, determining which service response would best meet the needs of the patient, doing an eligibility assessment, and providing a referral to (or facilitating placement in) an appropriate program or facility. Mental health triage services may be located in an emergency department, community mental health service, call center or co-located with other specialized mental health services.
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TJ-3000Information and Referral Definition
Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
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TJ-6500.6300Outreach Programs Definition
Organizations that make an effort to increase the availability and utilization of community services by specific target populations by providing direct services for targeted individuals in their homes or other convenient locations or by making special efforts to ensure that a particular group is aware of available services and encouraged to participate. Included are programs that do outreach regarding their own services as well as those which encourage a target population to use a wide variety of services.