Programs that provide a variety of supportive services for victims of crimes and their families which may include general emotional support, crisis counseling, information about police investigative procedures, liaison to police personnel, assistance in completing and filing applications for reimbursement of crime-related expenses or losses, information about the mechanics of court proceedings, advice concerning court appearances, court accompaniment services, assistance in preparing victim impact statements and referrals for other needed services such as medical treatment, shelter away from home, transportation, child care, financial assistance and protective services.

Programs that intercede on behalf of individuals to help them establish eligibility for or obtain needed services when they have been denied benefits or services for which they are eligible, when they need assistance to communicate their needs to a service provider or to otherwise effectively represent themselves, or when they have a complaint about a service. Individual advocacy attempts to reach equitable settlements without resorting to litigation and seeks to meet individual needs without attempting to change social institutions.

Individuals from other countries who have come to the United States to live permanently.

Individuals who have fled their native country and have been given official permission by the government to settle permanently in another country. In the United States, refugee status is given to people who are outside their country of nationality and who are unwilling to return to that country because of persecution or a well-founded fear of persecution based on the individuals' race, religion, nationality, membership in a particular social group or political opinion. Entrant status allows the individual to remain in the U.S., but does not confer true "refugee" status. Asylees are refugees who apply for this status while already in the U.S. (on student or tourist visas, for example).

Individuals who are either citizens of Ethiopia or who identify themselves as part of the Ethiopian community. Ethiopia is a country in east Africa. The official language is Amharic.

Individuals who identify themselves as part of the Somali community. Somalia is a country in east Africa, although without any effective national government due to lengthy civil war. Breakaway governments operate in Somaliland and Puntland. The official language is Somali.

Individuals who are either citizens of Vietnam or who identify themselves as part of the Vietnamese community. Vietnam is a country in southeast Asia. The official language is Vietnamese.

Individuals who identify themselves as Arabs on genealogical, linguistic or cultural grounds.

Individuals who have suffered injury or loss of property because of the illegal actions of another.