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Personal Emergency Response System (PERS)

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(800) 331-9198


Service Details


Personal Emergency Response Systems (PERS) are electronic devices for older adults and people with disabilities to easily call for help in an emergency.

The person may also wear a portable "help" button to allow for mobility. The system is connected to the user's phone and programmed to alert a response center once the "help" button is activated. The response center is staffed by trained professionals.

Additional Information

Provides 24-hour access to help with the touch of a button.

The service can immediately send emergency medical help if required, or simple assistance from a neighbor or family member.

Additional features may include:
* Fall detection
* Daily check-in
* Activity assurance
* Medication reminders

About This Location

If you have a waiver or the Alternative Care Program covered costs include: purchase of equipment, installation, and monthly service charge.

If you have disability waiver funding, the service plan (based on an assessment of your needs) determines which services are funded through your waiver.

24-hour emergency response equipment like the Personal Emergency Response Equipment can be paid for through the Elderly Waiver and Alternative Care Program with the service called Specialized Supplies and Equipment.

Learn more about this service when paid for under the waivers, the Alternative Care Program, and Essential Community Supports in the Community-Based Services Manual.


  • Payment
    • Alternative Care Waiver (AC) 
    • Brain Injury Waiver (BI) 
    • Community Access for Disability Inclusion Waiver (CADI) 
    • Community Alternative Care (CAC) Waiver 
    • Developmental Disabilities Waiver (DD) 
    • Elderly Waiver (EW) 
    • Essential Community Supports (ECS) 
    • Private pay 
  • Service Availability
    • 24 hours a day 
  • Waiver Service Specialties
    • Emergency Response System - Installation 
    • Emergency Response System - Monthly Service Fee 


Anyone who needs a simple way to summon help. Suitable for older adults, or people with disabilities, who want to be independent but need support sometimes.

Application Instructions

Order online or call (800) 331-9198.

There are several product options, depending on the type of phone service the customer has.

Area Served



Phone Numbers

Type Number Hours
Main - Customer Service (800) 882-2280
Main - Ordering (800) 331-9198

Last Update


Other Locations

This provider does not offer this service at other locations.

Other Services or resources

This provider does not offer other services or resources at this location.

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