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Metropolitan Council

Transportation - Metro Mobility and Transit Link

390 Robert St N, Metropolitan Council, St. Paul, MN, 55101

(651) 602-5465

Website

https://metrocouncil.org/Transportation/Services/Transit-Link.aspx

Service Details

Description

Transportation program that provides rides for people in and around their community


Additional Information

Transit Link is shared-ride public transportation where regular route transit service is infrequent or unavailable
* Used for trips that can't be accomplished on regular transit routes alone, and may combine regular route and Transit Link service.
* Transit Link is a curb to curb (on street) service and buses are not allowed to pull into residential driveways.
* A copy of the Transit Link Rider Guide is now available in Braille
* Riders with disabilities: All vehicles are equipped with lifts
- Americans with Disabilities Act (ADA) certified riders using Transit Link outside the Metro Mobility service area may request door-to-door assistance. Passengers should request additional assistance when reserving a ride.


Metro Mobility provides:
* Provides a bus service for people who can't use regular bus routes because of a health condition or disability. Door-to-door service is provided to people that qualify.
* Rides are provided for any reason. Riders pay a fare for each one-way ride


Metro Mobility - Premium On-Demand Service allows:
* Metro Mobility customers to book a taxi at a reduced rate for same-day rides or rides up to four days in advance


Features

  • Area Served by County
    • Anoka County 
    • Carver County 
    • Dakota County 
    • Hennepin County 
    • Ramsey County 
    • Scott County 
    • Washington County 
  • Payment
    • Private pay 
  • Service Availability
    • Serves community 
  • Specialization
    • Disabilities 
  • Transportation
    • Assist passengers to and from vehicle 
    • Vehicle lift access 

Eligibility

Transit Link: Operates outside areas covered by regular route transit


Metro Mobility:
Federal Americans with Disabilities Act (ADA) guidelines determine eligibility. People are generally eligible if:
* They are physically unable to get to the regular fixed-route bus,
* They are unable to navigate regular fixed-route bus systems once they are on board, or
* They are unable to board and exit the bus at some locations.


Application Instructions

Transit Link: Call (651) 602-5465 to reserve a ride.
Transit Link service is available from 6:00am - 7:00pm, Monday - Friday


Metro Mobility Eligibility information
If you have questions about qualifying, please contact the Metro Mobility Service Center by phone or email:
* (651) 602-1111 or (651) 221-9886 (TTY) between 7:30am - 4:00pm, Monday - Friday
* Email: metromobility@metc.state.mn.us


Metro Mobility - Premium On-Demand Service allows:
* Metro Mobility customers to book a taxi at a reduced rate for same-day rides or rides up to four days in advance
* Call your regular Metro Mobility trip Provider and request a premium on-demand trip


Fees

Transit Link Fares


* Peak fares each way: $4.50 weekdays from 6:00am - 9:00am and 3:00pm - 6:30pm
* Off-Peak fares each way: $3.50
* Holidays: $3.50
* A $0.75 surcharge will be assessed for trips longer than 15 miles
* Children age 5 and under ride free; up to 4 children can ride free


Metro Mobility fares
* Riders are required to pay a fare for each one-way ride. Drivers do not make change, so it is important to have the correct fare
* Off-peak fares are $3.50 per one-way trip. Peak fares are $4.50 per one-way trip. Holidays all day are $3.50


Area Served

Anoka, Carver, Dakota, Hennepin, Ramsey, Scott, and Washington counties


Websites

Phone Numbers

Type Number Hours
Main (651) 602-1000
Main - Metro Mobility Customer Service (651) 602-1111
Main - Metro Transit Customer Service (612) 373-3333
Main - Public Comment Line (651) 602-1500
TTY (651) 291-0904

Last Update

2/16/2024

Other Locations

This provider does not offer this service at other locations.

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