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Minnesota Department of Commerce

Disaster Information Center - Help with Insurance Issues

85 7th Pl E, Ste 280, St. Paul, MN, 55101-6013

Distance: 1231 Miles

(800) 657-3602


Service Details


This center helps consumers in the event of natural disasters like a flood or severe storm. They prepare citizens for the worst and teach them how to make informed insurance decisions.

Help and information includes:
* Resolving insurance claims
* Learning what is covered by insurance and what isn't
* Filing claims
* Making a home inventory to protect possessions
* Knowing your rights: What insurance companies must and cannot do with disaster claims
* Learning what auto policies cover and when to file a claim
* Teaching about renters insurance
* Teaching about flood insurance
* Informing about the role of public adjusters
* Rebuilding after a disaster: Tips about insurance, mortgages and construction
* Keeping finances in order with help from the Disaster Finances 101 publication
* Working with contractors

Application Instructions

Contact the Consumer Services Center between 8:00am - 4:30pm, Monday - Friday at:
(651) 539-1600 in the Twin Cities, or (800) 657-3602 for greater Minnesota.


When filing a complaint:
* Write, in your own words, the details of the dispute
* Include as many details as possible such as dates, what was said, policy and claim numbers, etc.
* Provide copies of relevant documents
* Include your phone number and return address

How to file a complaint

Business Hours

8:00am - 4:30pm, Monday - Friday

Area Served



Phone Numbers

Type Number Hours
Main (651) 539-1500
FAX (651) 539-1547

Last Update


Other Locations

This provider does not offer this service at other locations.

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