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Minnesota Department of Health (MDH)

Health Care Facility and Service Complaints

625 Robert St N, St. Paul, MN, 55155

(651) 201-4200

Website

https://www.health.state.mn.us/facilities/regulation/ohfc/index.html

Service Details

Description

The Office of Health Facility Complaints (OHFC) serves the general public.


It can investigate complaints relating to quality of life and quality of care at health care facilities/agencies:
* Hospitals
* Nursing homes
* Boarding care homes
* Supervised living facilities
* Assisted living and home health agencies
* Individuals or organizations exempted from licensure per MS 144A.46, Subd. 2.
* Allegations of child maltreatment in non-licensed personal care provider organizations.
* Personal Care Assistance (PCA) staff working in home care agencies.


Features

  • Area Served by County
    • Aitkin County 
    • Anoka County 
    • Becker County 
    • Beltrami County 
    • Benton County 
    • Big Stone County 
    • Blue Earth County 
    • Brown County 
    • Carlton County 
    • Carver County 
    • Cass County 
    • Chippewa County 
    • Chisago County 
    • Clay County 
    • Clearwater County 
    • Cook County 
    • Cottonwood County 
    • Crow Wing County 
    • Dakota County 
    • Dodge County 
    • Douglas County 
    • Faribault County 
    • Fillmore County 
    • Freeborn County 
    • Goodhue County 
    • Grant County 
    • Hennepin County 
    • Houston County 
    • Hubbard County 
    • Isanti County 
    • Itasca County 
    • Jackson County 
    • Kanabec County 
    • Kandiyohi County 
    • Kittson County 
    • Koochiching County 
    • Lac qui Parle County 
    • Lake County 
    • Lake of the Woods County 
    • Le Sueur County 
    • Lincoln County 
    • Lyon County 
    • Mahnomen County 
    • Marshall County 
    • Martin County 
    • McLeod County 
    • Meeker County 
    • Mille Lacs County 
    • Morrison County 
    • Mower County 
    • Murray County 
    • Nicollet County 
    • Nobles County 
    • Norman County 
    • Olmsted County 
    • Otter Tail County 
    • Pennington County 
    • Pine County 
    • Pipestone County 
    • Polk County 
    • Pope County 
    • Ramsey County 
    • Red Lake County 
    • Redwood County 
    • Renville County 
    • Rice County 
    • Rock County 
    • Roseau County 
    • Scott County 
    • Sherburne County 
    • Sibley County 
    • St. Louis County 
    • Statewide 
    • Stearns County 
    • Steele County 
    • Stevens County 
    • Swift County 
    • Todd County 
    • Traverse County 
    • Wabasha County 
    • Wadena County 
    • Waseca County 
    • Washington County 
    • Watonwan County 
    • Wilkin County 
    • Winona County 
    • Wright County 
    • Yellow Medicine County 

Application Instructions

To make a complaint, follow the instructions on the website.


For more information about the complaint process, contact the Office of Health Facility Complaints at (651) 201-4200, or email: health.ohfc-complaints@state.mn.us


Area Served

Most programs serve all Minnesota counties
Service area may be dependent on programĀ 


Websites

Phone Numbers

Type Number Hours
Main (651) 201-5000

Last Update

12/10/2024

Other Locations

This provider does not offer this service at other locations.

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