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Ombudsman for Mental Health and Developmental Disabilities - State of Minnesota

Ombudsman

Region #4 - East Central

3301 7th Ave, Anoka, MN, 55303

(651) 431-5201

Website

https://mn.gov/omhdd

Service Details

Description

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service.


Additional Information

Receives and investigates complaints against government and government regulated agencies and its officials


Assists with the following:
* Service concerns or complaints
* Knowing your rights
* Grievances
* Access to appropriate services
* Ideas for making services better
* Review guardian actions
* General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance


Minnesota State law protects people from retaliation that make complaints in good faith.


Medical Review - Death and Serious Injury Reporting
* An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident


Civil Commitment Training and Resource Center (CCTRC)
* Helps with information on the Civil Commitment and Treatment Act and related law


Features

  • Area Served by County
    • Anoka County 
    • Chisago County 
    • Isanti County 
    • Kanabec County 
    • Mille Lacs County 
    • Pine County 
    • Sherburne County 
  • Specialization
    • Developmental disabilities 
    • Disabilities 
    • Mental health 

Eligibility

Anyone receiving state provided or state licensed services or treatment for developmental disabilities, mental illness, chemical dependency or an emotional disturbance.


Fees

No fee for services


Area Served

Anoka, Chisago, Isanti, Kanabec, Mille Lacs, Pine and Sherburne counties


Websites

Phone Numbers

Type Number Hours
Main (651) 431-5201
Toll Free (800) 657-3506

Last Update

8/21/2024

Other Locations

Other Services or resources

This provider does not offer other services or resources at this location.

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