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Rochester Public Transit

Transportation - Dial-a-Ride

4300 E River Rd NE, Rochester, MN, 55906-3528

Distance: 1019 Miles

(507) 288-8404


Service Details


Transportation program that provides rides for people in and around their community

Additional Information

The Zumbro Independent Passenger Service (ZIPS) is a door-to-door dial-a-ride transportation system for persons who cannot use Rochester City Lines' bus service due to a disability. All ZIPS vehicles are wheelchair accessible.

Operating hours:
* 5:30am - 10:30pm, Monday - Friday
* 6:00am - 7:00pm, Saturday, Sunday and major holidays

The ZIPS service area is: 75th Street on the north, 80th Avenue on the east, 60th Street on the south, and 60th Avenue on the west.


  • Specialization
    • Disabilities 
    • Older adults with disabilities 


Eligibility is determined using federal guidelines established by the Americans with Disabilities Act (ADA). A person may be eligible for ADA Para transit Service if any of the following conditions apply:

* They are physically unable to get to the regular fixed-route bus (OR)
* They are unable to navigate regular fixed-route 'bus system' once they are on board (OR)
* They are unable to board and exit the bus at some locations

Service Area map - Includes area within the City of Rochester - 75th Street North, 80th Avenue East, 60th Street South, and 60th Avenue West.

Application Instructions

You must submit an application and be approved before you can use Zumbro Independent Passenger Service (ZIPS).

Applications are available by download, regular mail, by calling (507) 328-2439, Fax (507) 328-2432, or Telephone Device for the Deaf (TDD) (507) 328-2900


Base fare for 1 ride is $3.00
Five rides for $15.00

Personal Care Attendants (PCA) travel at no extra charge. Free travel for PCAs must be requested in writing prior to riding.

Business Hours

Office hours: 7:00am - 5:00pm, Monday - Friday

Area Served



Phone Numbers

Type Number Hours
Main (507) 328-7433
FAX (507) 328-2432
Main - ZIPS Reservations (507) 288-8404

Last Update


Other Locations

This provider does not offer this service at other locations.

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