Programs that provide assistance for people who are having difficulty understanding and/or obtaining grants, payments, services or other benefits for which they are eligible. The programs may help people understand the eligibility criteria for benefits, the benefits provided by the program, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with benefits administration staff; and/or represent them in administrative processes or judicial litigation. Included are benefits counseling organizations that offer a range of advocacy services and legal aid programs that offer more formalized legal assistance.

Consumer controlled, community based, cross disability, nonresidential agencies designed and operated within a local community by individuals with disabilities that provide an array of independent living services. All CILs provide five core services: information and referral, independent living skills training, peer counseling, individual and systems advocacy and transition. In addition, many CILs also offer transportation services, mobility training, personal assistance, housing and home modifications, recreation services, vocational programs, assistance in obtaining assistive technology equipment and other individualized services designed to increase and maintain independence.

Programs that provide benefits screening services which help individuals determine whether they are eligible for benefits through any of a wide variety of public and private federal, state and local programs. In addition to identifying the programs that a person may be eligible to receive, the service generally also provides a detailed description of the programs, local contacts for additional information (typically the addresses and phone numbers of where to apply for the programs), and materials to help successfully apply for each program. Included are programs that provide this service online and those that do benefits screening via the telephone or in-person. Some benefits screening programs may focus on specific populations such as older adults and people with disabilities; or specific aspects of benefits eligibility such as the impact that working will have on their benefits as an aid to helping people make informed decisions regarding whether to work. Also included are programs that help people complete the benefits screening form.

Previously employed individuals who have lost their earnings due to a physical or mental impairment severe enough to prevent them from working and who are receiving monthly cash benefits from a public or private source during the period of disability.

Individuals who are presumed to be eligible for public benefits based on their income and assets or whose eligibility has been established but who are not yet receiving their benefits.

Low-income individuals who are receiving comprehensive medical benefits through the federal Medicaid program administered by the county or the state.

Programs that provide information and/or services that deal with the topic of disabilities.

Programs that provide information and/or services that deal with the topic of employment.