Programs that provide assistance for people are being evicted, either wrongfully or with reason, from their apartments or other rental property. Also included are programs that attempt to prevent eviction and possible homelessness by providing mediation services to negotiate a compromise between an individual and the landlord.

Programs that help tenants and landlords resolve disputes regarding security and other rental deposits, unsanitary conditions, failure to make repairs, privacy, notice requirements, excessive rent increases, nonpayment of rent, neglect or damage to property, overcrowding or other grievances.

Programs that provide information and guidance for tenants who need to know their rights and responsibilities regarding leases and rental agreements, deposits, legal eviction procedures, measures to protect themselves from unlawful or retaliatory evictions, rent withholding rights, rent control requirements, privacy rights and other issues that may be of particular interest to tenants. Tenant rights counseling may also include assistance in completing forms, advice regarding a particular dispute and contact with the offending landlord to provide notification that she or he is not in compliance with landlord/tenant laws.

Individuals who are age 18 and older but who are not yet considered older adults.

Individuals who are age 50, 55, 60, 62 or 65 or older depending on the minimum age for qualifying as an older adult which varies by program.

Individuals who are generally between the ages of 18 and 25 depending on the ages that specific programs use for qualification.

People who, because of their economic, environmental or family situation or a health problem or disability, are considered more likely than others to be affected by or become involved in self-destructive behavior, criminal activity, abuse, substance abuse, chronic unemployment, homelessness, unwanted pregnancy and other problems which threaten their health, safety and/or personal development.

Groups of people, usually consisting of parents (mothers and fathers) and children, who live together in a common dwelling and depend on one another for support.

Individuals and families who have no fixed, regular and adequate residence, who are residing temporarily with relatives or friends or who live on the street, in emergency or transitional shelters, in a hotel or motel paid for with a shelter voucher, in seriously substandard housing or in an abandoned building, place of business, car or other vehicle, or other public or private place that is not ordinarily used as a regular sleeping accommodation for people. Some people who are homeless have issues with substance abuse, chronic or severe mental illness, chronic unemployment or underemployment, or other problems that prevent them from obtaining housing.