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Transportation Security Administration (TSA)

Information and Support - Travelers with Disabilities or Medical Conditions

601 S 12th St, Arlington, VA, 20598-0100

Distance: 395 Miles

(855) 787-2227


Service Details


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Additional Information

Travelers with special needs should call TSA Cares toll free helpline at (855) 787-2227.

TSA Cares provides assistance either with information about screening that is relevant to the passenger's specific disability or medical condition, or the passenger may be referred to disability experts at TSA.

Travelers who are deaf or hard of hearing can use a relay service. Federal Relay: 711.


  • Specialization
    • Adults with disabilities 
    • Blind or visually impaired 
    • Brain Injury (BI) 
    • Children and/or youth with disabilities 
    • Deaf or hard-of-hearing 
    • Developmental disabilities 
    • Disabilities 
    • Family 
    • Mental health 
    • Older adults 
    • Physical disabilities 
    • Veteran 

Application Instructions

Call (855) 787-2227 if traveling with disabilities for medical conditions, 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint.

Area Served



Phone Numbers

Type Number Hours
Main (866) 289-9673 8:00am - 11:00pm (ET), Monday - Friday; 9:00am - 8:00pm (ET), Saturday - Sunday

Last Update


Other Locations

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Other Services or resources

This provider does not offer other services or resources at this location.

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