Twin Cities Community Voice Mail (TCCVM)
Helpline - Metro Shelter Hotline
1821 University Ave W, Ste N184, St. Paul, MN, 55104-2960
Distance: 1062 Miles
Staff or volunteers answer questions or talk confidentially with callers. Program can provide information, a sympathetic listener, advice and/or referrals to other resources.
Provides a telephone hotline offering information to adults and youth about metro area emergency shelters and transitional housing programs
The Metro Shelter Hotline operates through a toll-free number, (888) 234-1329, to link callers who are homeless to shelter information, 24/7.
Callers access specific information about shelter and transitional housing programs in the counties from which they are calling. The hotline helps ensure that basic information is available to homeless persons quickly and easily.
The hotline helps people who are homeless avoid multiple phone calls -- and the hotline is available during evening hours when regular offices are closed.
They can also provide information on emergency shelter and transitional housing for youth.
Current information is also available for downloading on the website.
People seeking shelter or transitional housing
Call the Metro Shelter Hotline at (888) 234-1329. Have a pencil/pen ready to write down information.
There is no fee for this service.
8:30am - 12:00pm, Monday - Friday
This provider does not offer this service at other locations.
Other Services or resources
This provider does not offer other services or resources at this location.
Taxonomy Terms Used: Clicking a taxonomy term from the list below launches a new search.
Programs that offer a telephone service that enables people who are troubled to talk confidentially about their personal problems with an empathetic listener. These programs are often staffed by volunteers who can offer referrals for ongoing treatment, if needed.
TJ-3200.8000Shelter Information Services Definition
Programs that provide information about homeless shelters, transitional shelters, domestic violence shelters, runaway/youth shelters and other emergency shelter resources, their hours of intake, their location (in situations where their address is not confidential), a contact number and other descriptive information that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Current information about bed availability is not usually provided.
YB-9000Young Adults Definition
Individuals who are generally between the ages of 18 and 25 depending on the ages that specific programs use for qualification.
YV-0400At Risk for Homelessness Definition
Individuals or families who are at risk for becoming homeless because they are unable to make their rent or mortgage payment and face eviction or foreclosure or who have already lost their permanent residence and are "doubled up", i.e., are staying temporarily with friends or relatives.
YV-3000Homeless People Definition
Individuals and families who have no fixed, regular and adequate residence, who are residing temporarily with relatives or friends or who live on the street, in emergency or transitional shelters, in a hotel or motel paid for with a shelter voucher, in seriously substandard housing or in an abandoned building, place of business, car or other vehicle, or other public or private place that is not ordinarily used as a regular sleeping accommodation for people. Some people who are homeless have issues with substance abuse, chronic or severe mental illness, chronic unemployment or underemployment, or other problems that prevent them from obtaining housing.