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US Department of Health And Human Services

Crisis Line

Substance Abuse and Mental Health Services Administration (SAMHSA)

5600 Fishers Ln, Rockville, MD, 20857-0002

Distance: 1232 Miles

(800) 985-5990

Website

https://www.samhsa.gov/find-help/disaster-distress-helpline

Service Details

Description

Crisis lines provide immediate support to help ensure a person's safety and help them take the next steps toward resolving a problem.


Crisis intervention hotlines/helplines are available through telephone, email, chat, text or other communication methods.


Additional Information

The Disaster Distress Helpline provides crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters


The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States, all of whom provide:
* Crisis counseling for those who are in emotional distress related to any natural or human-caused disaster
* Information on how to recognize distress and its effects on individuals and families
* Tips for healthy coping
* Referrals to local resources for additional follow-up care and support


This crisis support service is for anyone experiencing emotional distress related to disasters such as:
* Tornadoes and severe storms
* Hurricanes and tropical storms
* Floods
* Wildfires
* Earthquakes
* Drought
* Incidents of mass violence


Features

  • Client Conveniences
    • Assistance with community resources 
  • Payment
    • Free / no cost to everyone 
  • Service Availability
    • 24 hours a day 

Eligibility

People who have been affected by a disaster who need immediate assistance may call the toll-free confidential number for information, support and counseling: (800) 985-5990.


Application Instructions

You can reach the helpline to get help and support for any distress related to any disaster.
* Call toll free and confidential to (800) 985-5990
* Text 'TalkWithUs' to 66746
* TTY: (800) 846-8517
* Spanish speakers: (800) 985-5990 and press "2"
* Spanish: Text 'Hablanos' to 66746


The Helpline and Text Service are:
* Available 24 hours a day, 7 days a week, year-round
* Free (standard data/text messaging rates may apply for the texting service)
* Answered by trained crisis counselors


Free wallet card to print: https://store.samhsa.gov/product/Having-Trouble-Coping-After-a-Disaster-Talk-With-Us-/PEP12-DDHCARD


Area Served

Nationwide


Websites

Phone Numbers

Type Number Hours
Toll Free - Disaster Distress Helpline (800) 985-5990 24 hours
Toll Free - National Helpline (800) 662-4357 24 hours
Toll Free - SAMHSA Office (877) 726-4727
Toll Free - Suicide Prevention Lifeline (800) 273-8255
Toll Free - TDD SAMHSA Office (800) 487-4889 24 hours
Toll Free - TTY Disaster Distress Helpline (800) 846-8517 24 Hours
Toll Free - TTY Suicide Prevention Lifeline (800) 799-4889

Last Update

5/8/2019

Other Locations

This provider does not offer this service at other locations.

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