Customized Living Services are the package of health-related and supportive services that are available to people who live in a congregate (group) setting known as an Assisted Living facility.

Customized Living (CL) or 24-hour CL providers must be licensed as one of the following:
* Assisted living facility, including assisted living facilities with dementia care
* Comprehensive Home Care provider and be delivering services in an affordable housing setting

Customized Living Services include:
* Up to 24 hours of supervision
* Activities of daily living assistance
* Assistance with mental health cognitive or behavioral concerns
* Heath related assistance - help with medication, therapeutic exercises, and delegated nursing tasks
* Home management tasks
* Non-medical transportation
* Socialization

Learn more about this service when paid for under the waivers in the Community-Based Services Manual.

Some customized living provider settings are only allowed to serve people on Brain Injury (BI) and Community Access for Disability Inclusion (CADI) waivers who are age 55 and older. A list of provider settings that follow these age limitations is available online.

• Area Served by County
  • Hennepin County 
• Medical Services
  • Personal care/home health 
• Payment
  • Brain Injury Waiver (BI) 
  • Community Access for Disability Inclusion Waiver (CADI) 
  • Elderly Waiver (EW) 
• Service Availability
  • Customized Living Services (CLS) 24-hour Supervision 
• Waiver Service Specialties
  • Customized Living Services for Older Adults 
  • Customized Living Services for People Under Age 65 

Hennepin County

https://www.voamnwi.org/minnesota

1/23/2025