Programs that help people who have been released from a correctional facility (also known as returning citizens) make a successful transition to community life. Services generally include an assessment of the individual's needs, discussion of options and short-term case management involving coordination of needed services which may include housing location assistance, job training, job placement and retention services, legal assistance, literacy skills development, GED courses, parenting classes, life skills training, access to food and shelter resources, and other sources of support.

Programs that provide comprehensive support services for ex-offenders (also known as returning or returned citizens) who need assistance preparing for, finding and retaining paid employment. Services may include vocational assessment; guidance relating to resume preparation, job application letters and questionnaires, interview techniques, appropriate dress and personal-social behaviors that will allow them to get along with employers and co-workers on the job; job skills development support; job placement assistance; limited periods of subsidized employment, where necessary; and/or on-the-job support, as required, by a personal case manager who may visit the individual while at work, meet with the person's supervisor and/or co-workers and provide whatever assistance the ex-offender needs to meet the challenges of entering the workforce and retain his or her position.

Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

Individuals, also known as returning or returned citizens, who are no longer under required supervision by the criminal justice system.